Contact Us

This Contact Us page provides the official business and customer support information for Plvzg.

OUR IDENTITY

Legal Business Name: HAMPER BY SUNAINA PTY LTD
Store Name: Plvzg
Physical Business Address: Maddington, WA 6109, Australia
ABN: 73697271686
ACN: 697271686

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@plvzg.shop
Business Phone Number: +61 485 989 630

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition.